Emergency Program
In the event that an emergency or disaster occurs, BeijingToursGuide.com makes the emergency plan or procedure as follows:
There is a 24 hours emergency number in case that an emergency happens. Anyone including the customers or the relatives of the customers could contact us for information on the emergency and for help by dialing 86 10 13810005298.
We will immediately contact our customers travelling with us to find out bout their health and safety.
In a quick response, we will try our best to get our customers out of the emergency situation as soon as possible.
If any customers are stranded in an area, our tour guides will stay with them until they are able to escort them out of the affected area.
Once a disaster occurs in the sites our customers are going to tour according to the schedule, our travel consultants will have to change the itineraries. The advisors would offer many suggestions of other destinations until the customers’ approval.
All in all, we will do everything to the best of our abilities to assure our customers of uninterrupted tours.