Q: How do I make a booking?
A: Hit our how to book guide page.
Q: How can I do the payment?
A: Payment can be by PayPal on line, wire transfer or Western Union. At the time you pay the deposit, please supply us with the details in your passport: full name, passport number, gender, birthday and nationality. See details in Payment Guide.
Q: How can I know my tour is confirmed?
A: Once we received your deposit, we will make all the reservations according to your itinerary. We will send you a confirmation letter when all the bookings are secured.
Q: If none of your tours on the web fits me, what can I do?
A: Once you couldn’t find the favorite itinerary on our web, you are welcome to ask BeijingToursGuide for a tour customization. Your request will be replied within 12 hours with detailed itinerary and quotation, in addition to all the necessary information.
Q: Is money needed if I want to change my itinerary?
A: No charge for your itinerary alterations before the booking. Alterations after the deposit will result in a fee of 25USD per person. Fairly, all expenses incurred by BeijingToursGuide.com due to the third parties such as airlines and hotels are the responsibility of the customer’s.
Q: Is any deposit required?
A: Upon your satisfaction with the itinerary details, you shall pay a deposit of 50% of the total tour cost per person. However, you don’t have to pay any deposit: 1) if you just book a half one day tour or a one day tour; 2) if your tour doesn’t include our flight and hotel booking service.
Q: Do children get discounts?
A: It depends on the age of your children. Children over 12 years old get no discount; under the age of 12 get 50% discount for flight booking, and free stay in their parents’ room unless an extra bed requirement; less than 2 years old pay only 10% for flight booking and could get free baby cots in most hotels.
Q: Do you offer any discounts if we have many people in our group?
A: Yes, our quotation is based on the group size. The more people in your group, the more discounts you can get.
Read more questions:
If I have to cancel my trip, how should I do to get the refund?
What is the difference between your private tours and group tours?
Where to apply the China Visa?
Where can I change our money into your currency?
Does your tour include insurance?
Are you a real and legitimate travel agency? |